How it Works
Renters
people borrowing gear or hiring services
- Finding & Booking Gear
- Search for items
- Filter by location/category
- Check availability
- Request a rental
- Understanding rental pricing
- How long can I rent an item
- Before Pickup
- Communicating with the owner
- Confirm pickup details
- Inspect before accepting an item
- Take pictures of rental
- During Your Rental
- How to care for rented items
- Extending your rental
- What if the item stops working
- Reporting an issue
- Returning Items
- Return expectations
- Cleaning requirements
- Late returns
- Lost or damaged items
Understand and Accept Terms & Conditions
Owners/Vendors
people listing items or offering services
- Getting Started as an Owner
- How to list your first item
- What items can be rented
- What items are prohibited
- How to set your rental price
- Tips to make your listing successful
- Creating a Great Listing
- Taking good photos, 3 recommended
- Writing descriptions
- Adding instructions
- Setting availability
- Managing Rentals
- Accepting rental requests
- Declining requests
- Communicating with renters
- Preparing items for pickup
- Item checklist & photos before handoff
- Getting Paid
- How payments work
- When do I receive my money
- Fees explained
- Damaged items
Understand and Accept Terms & Conditions